rabaji Frequently Asked Questions

rabaji requires a valid government-issued photo ID for account verification. Accepted documents include a Bangladeshi National Identity Card (NID), passport, or driving licence. You may also be asked to submit a selfie holding your ID document. Verification is typically completed within 24 hours of document submission.

No. Each player is permitted exactly one rabaji account. Opening multiple accounts using the same identity details — or different details for the same person — is a breach of the Terms and Conditions and may result in all accounts being permanently closed and any balances being forfeited.

You can reset your rabaji password from the login page by clicking "Forgot Password" and entering your registered mobile number or email address. A reset link or OTP code will be sent to you. Follow the instructions to create a new password. If you still cannot access your account, contact [email protected] for assistance.

To permanently close your rabaji account, go to Account Settings and select "Close Account", or email [email protected] with the subject line "Account Closure Request". Any remaining balance must be withdrawn before closure. Note that permanent closure means you cannot reopen the same account — a new account under the same identity cannot be created.

To deposit via bKash on rabaji, go to the Finance / Wallet section after logging in, select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the bKash payment flow. Deposits via bKash are credited to your rabaji wallet instantly in most cases.

bKash deposits on rabaji are processed instantly in the vast majority of cases. Your account balance should reflect the deposited amount within seconds of completing the bKash transaction. If your balance has not updated within 10 minutes, take a screenshot of your bKash transaction confirmation and contact live chat support for immediate assistance.

The minimum deposit on rabaji is ৳200 per transaction. This applies across all supported payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other Bangladesh bank transfers. There is no maximum single deposit limit for verified accounts, though daily deposit limits may apply depending on your account settings.

The minimum withdrawal on rabaji is ৳500 per transaction. Withdrawals are processed to the same payment method used for the most recent deposit where possible. Bank transfer withdrawals have a minimum of ৳1,000. Your account must be fully verified before your first withdrawal can be processed.

rabaji processes withdrawal requests within 1–4 hours for mobile wallet methods like bKash, Nagad, and Rocket during standard business hours (Bangladesh Standard Time, UTC+6). Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, Sonali Bank, and other local banks typically take 1–3 business days. Withdrawals submitted after midnight BST may be processed the following morning.

rabaji does not charge its own fees for standard deposits or withdrawals. However, your payment provider — such as bKash, Nagad, Rocket, or your bank — may apply their own transaction charges depending on your account type and the amount transferred. Check your mobile wallet or bank app for applicable fees before initiating a transaction.

For security reasons, rabaji requires withdrawals to be made to the same bKash, Nagad, or Rocket number registered to your account. Withdrawing to a different number is not permitted without completing an account update request verified by the compliance team. Contact [email protected] to update your registered payment details.

rabaji offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL (Indian Premier League), T20 World Cup, ICC ODI and Test matches, and bilateral series featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs, fall of next wicket, over/under runs, and in-play live betting.

To bet on a BPL match on rabaji, navigate to the Cricket section, find the upcoming or live BPL fixture you want to bet on, select a betting market (e.g., match winner or top run scorer), enter your stake amount in ৳, and confirm the bet slip. Make sure your rabaji wallet has sufficient funds before placing the bet.

Yes. All slot games available on rabaji are sourced from certified game providers including Pragmatic Play, NetEnt, Microgaming, and other regulated studios. These providers use Random Number Generator (RNG) technology that is independently tested and certified for fairness. Each game's Return to Player (RTP) percentage is displayed in the game information panel.

Yes. rabaji is fully optimised for mobile play through any modern web browser on Android or iOS devices — no app download is required. The mobile site adapts to your screen size automatically, giving you access to all cricket betting markets, slot games, live casino tables, and account management features directly from your smartphone.

RTP (Return to Player) varies by game on rabaji. Most slot titles from Pragmatic Play and NetEnt have RTPs between 94% and 97%. You can find the specific RTP for any slot in the game's information or paytable section, accessible via the "i" icon on the game screen. Higher RTP generally means better long-term payout rates, though individual session results vary.

Yes. rabaji features a live casino section powered by Evolution Gaming and Ezugi, offering real-time games including Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, and Andar Bahar. Games are streamed in HD from professional studios with live dealers. These games are especially popular with Bangladesh players seeking an authentic casino experience.

rabaji offers a welcome bonus for new players on their first deposit. The specific bonus amount and terms may vary — check the current promotions page after logging in for the latest offer. Bonuses are credited to your account automatically once the qualifying deposit meets the minimum threshold stated in the promotion terms.

All bonuses on rabaji are subject to wagering requirements, which specify how many times you must bet the bonus amount before it can be withdrawn as real cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total bets before the bonus converts to withdrawable funds. Full wagering terms are displayed in each promotion's terms and conditions.

Yes. rabaji bonuses have an expiry period, typically 7–30 days from the date the bonus is credited to your account. If you do not meet the wagering requirements within the expiry window, the bonus and any bonus-derived winnings are forfeited. Always check the specific expiry period stated in the terms of each individual promotion.

Yes. rabaji operates a loyalty programme that rewards regular players with points for every bet placed on sports, casino games, and slots. Accumulated points can be exchanged for bonus credits or used to unlock higher VIP tiers, which come with benefits such as faster withdrawal processing, dedicated account managers, and exclusive deposit bonuses.

It depends on the specific promotion. Some rabaji bonuses are valid across all game types — including cricket betting, live casino, and slots — while others are restricted to a particular category. The eligible game types for each bonus are listed clearly in the promotion's terms and conditions. Sports betting wagers typically contribute at a different rate toward wagering requirements than slot spins.

Yes. rabaji regularly runs seasonal promotions tied to major events in the Bangladesh calendar, including Eid, Pohela Boishakh (Bengali New Year), the BPL season, and the T20 World Cup. These limited-time offers typically include deposit match bonuses, free bets on featured cricket matches, and enhanced odds on Bangladesh Tigers fixtures. Check the promotions section after logging in for current offers.

rabaji operates as an SSL-encrypted, fair-play certified platform with all player data protected using industry-standard security protocols. Financial transactions through bKash, Nagad, Rocket, and bank transfers are processed through secure payment gateways. Your account details and payment information are never shared with third parties without your consent.

The minimum age to register and play on rabaji is 18 years. This rule is strictly enforced through declaration at registration and document-based age verification (KYC). Any account found to belong to a person under 18 will be immediately closed and any balance forfeited. rabaji does not permit underage gambling under any circumstances.

rabaji provides a self-exclusion tool accessible from the Responsible Gaming section of your account dashboard. You can choose exclusion periods of 6 months, 1 year, 3 years, or permanent closure. Once activated, your account is immediately locked for all gambling and deposits. If you need urgent help, email [email protected] with the subject line "URGENT: Self-Exclusion" and the team will action it within one hour.

Yes. rabaji allows you to set daily, weekly, and monthly deposit limits in ৳ directly from your account settings. Once a limit is set, it is enforced automatically — no further deposits are accepted once the threshold is reached for that period. Reducing a limit takes effect immediately; increasing a limit is subject to a mandatory 7-day cooling-off period for your protection.

A time-out is a short-term break from gambling, available in durations of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your rabaji account is locked for all betting, casino, and deposit activity. You can activate a time-out instantly from the Responsible Gaming section of your account dashboard. Unlike permanent self-exclusion, a time-out expires automatically after the chosen period.

If gambling is causing harm, reach out immediately — you are not alone. rabaji's support team is available 24/7 via live chat or at [email protected]. Internationally recognised organisations including Gamblers Anonymous, GamCare, and BeGambleAware offer free, confidential counselling for players worldwide, including those in Bangladesh. You can also visit our dedicated Responsible Gaming page for full details on all available tools and resources.